Keg Delivery

Keg Delivery

Kegs are delivered:

  • Locally by Dunns Food and Drinks
  • Via courier pallet service to the UK mainland (excludes Northern Ireland) 

Local Keg Delivery Disclaimer

Delivery Driver Health & Safety

Delivery Drivers are responsible for their own health and safety when delivering kegs, or any other products. Responsibility lies with the driver to decide if delivery conditions are safe. A driver has the right to refuse delivery under such conditions if they feel delivering cannot be done safely.

Such conditions include, but are not exclusive to:

    • Delivering up, or down stairs.
    • Delivering into a home

Dunns Marketplace Limited and its delivery partners are not liable for any damage caused to personal property while delivering kegs, or other products.

Warehouse Operator Health & Safety

If you are collecting kegs from our warehouse, please ensure your vehicle is of a suitable size and condition to facilitate collection of a keg(s).
Warehouse Operators are responsible for their own health and safety when loading kegs into a customer vehicle. Responsibility lies with the Warehouse Operator to decide if loading conditions are safe. A Warehouse Operator has the right to refuse loading under such conditions if they feel loading cannot be done safely.

Dunns Marketplace Limited and its staff are not liable for any damage caused to personal property while loading kegs, or any other products, at point of collection.

Local Keg Delivery Postcodes Include  


Monday

 ML1-6, 9,10
G71-77


Tuesday

 KA1-3, 6, 7, 9-11, 13,19-21, 25

Wednesday  

 FK1-10, 12-14

Thursday

 G64-69
EH48,54 

Friday

 G1-5, 11-15, 20-22, 31-34
G40-46, 51-53, 73, 76, 77

 

UK Mainland Keg Delivery

If you are not in one of our above "local delivery" postcodes, we offer a pallet courier service for keg delivery. This excludes Northern Ireland and The Islands.

  • £50 courier pallet service
  • FREE when you buy 4 or more kegs

If we can deliver to your postcode, all shipping costs are calculated at checkout

Keg Returns

We hope that you are satisfied and enjoy your purchase.

However, if you are not satisfied with your purchase, you must return the Goods in their original condition within 14 days of delivery. Once the Goods are returned to us, they will be inspected to ensure they are in an acceptable condition. We will not accept any products that have been opened due to health and safety reasons, except for keg products which you believe to be faulty.

Please contact our Customer Service team (orders@dunnsfoodanddrinks.co.uk) before returning your Goods to us. If we agree you will return the Goods to us, we will arrange a collection from our courier to pick up the Goods and return to our warehouse.

The courier costs of returning the Goods to us is payable by the customer, unless the product is returned because of a fault we made, or you believe the keg to be faulty. Ensure the kegs are palletised and packaged securely, and please sign for the collection when the courier picks up the Goods.

Upon receipt of the Goods, we will inspect them to ensure they are in a Saleable Condition (as determined by The Beer Town acting reasonably). Saleable Condition means unopened with at least 1 month within the products use by, or best before date, and in good condition. If the Goods are not in such a condition, we will not accept the return or reimburse any amounts already paid by you. You will be responsible for providing us with the costs of redelivery to you and if you fail to do so within 5 Business Days of returning the Goods to us, we will be entitled to dispose of the Goods in any way we see fit without liability.

What to do with empty kegs…

When you have finished your beer and the keg is empty, generally you can take them to your local pub and they should be happy to take them off your hands.

However, if you would like to return the empty kegs to us, we can arrange for a courier collection and return back to our warehouse. The kegs must be palletised and secure. The customer is responsible for paying courier collection charges to return empty kegs to us. This will be billed by The Beer Town to the customer at the standard delivery charge of £50.

 

If you have any questions please get in touch

orders@dunnsfoodanddrinks.co.uk

This does not affect your statutory rights.